myr899 Privacy Policy: How We Handle Your Account Information
When you open an account with myr899 and use local payment channels like Boost or GrabPay, certain information is collected and processed so your account works correctly. This policy sets out exactly what we collect, why we collect it, how long we keep it, and the choices available to you — written plainly, not in legal shorthand.
Account data protection
Boost & GrabPay transaction records
Your right to review and correct
Contact us to raise a query
POLICY POSTURE
What We Collect and Why We Collect It
myr899 collects the information you provide when you register an account — your name, contact details, and the credentials you set. When you make a deposit or withdrawal through Boost, GrabPay, Touch 'n Go eWallet, DuitNow or FPX, the platform records the transaction reference, amount and timestamp so your account wallet stays accurate and disputes can be resolved cleanly. We also collect device and session data — browser type, IP address and screen interaction logs — to keep the account environment secure and to detect access that does not match your usual pattern. This is not shared with third parties for marketing. Cookies and similar tools record your session state so you stay logged in across a single browsing session; clearing them ends the session. We do not sell your data. All processing is handled according to the data protection obligations applicable to the region where access is permitted under local law. If you are accessing myr899 from a region where online account activity is restricted, you are responsible for confirming that your use complies with the laws that apply to you. The current state of your account records is shown in your account dashboard after login.
Boost transaction reference
GrabPay deposit timestamp
Touch 'n Go eWallet record
DuitNow transfer log
FPX payment confirmation
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every interaction on the myr899 platform falls under the same data rules. Some areas — your account login and wallet activity — are fully within our control and this policy applies directly. Other areas, like third-party payment processors or game content from studios like Spadegaming or Habanero, operate under their own data practices. We connect you to those services but do not govern their policies. Understanding the boundary helps you know where to direct questions.
Account Access
Login credentials, session tokens and account preferences are processed and stored by myr899 directly. This policy covers how that data is kept, how long it is retained, and what you can ask us to do with it.
Transaction Records
Deposit and withdrawal records linked to Boost, GrabPay, Touch 'n Go eWallet, DuitNow and FPX are logged in your account wallet. myr899 holds the reference data; the payment processor holds the financial settlement record on their side.
Site Content
Pages, lobby content and game interfaces you browse on myr899 are covered by this policy in terms of session tracking. Content delivery may involve standard CDN logging that we do not separately control at the network level.
Third-Party Services
Game studios such as Spadegaming, Habanero, PlayStar and Bigtime Gaming supply game content through their own platforms. Their data practices are governed by their own policies. We do not share your personal account details with them for marketing purposes.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
You have real, actionable choices under this policy — not just a list of principles. If you want to see what personal data myr899 holds on your account, you can submit a data access request through the support channel and we will provide a summary of the records we hold. If your contact details have changed or something in your profile is incorrect, you can update it directly in your account settings, or contact support if the field is not editable from your end. If you want to understand how your Boost or GrabPay transaction records are stored, or how long your account data is retained after account closure, ask us directly and we will walk you through it. We aim to respond to data queries within a reasonable period. Where processing is based on consent you gave when you registered, you may withdraw that consent, though this may affect your ability to use parts of the service.
Review Your Records
Submit a data access request via the support contact form. We will confirm what account and transaction data we hold, in plain language, without requiring a formal legal process.
Correct Account Details
Head to your account settings page to update your contact number, email or payment-linked details. If a field is locked, raise it through support and we will handle the correction.
Raise a Privacy Question
Any question about how your data is used — including Boost deposit records or session logs — can be sent through our support channel. We keep a record of each query and reply to it directly.
Request Account Data Removal
If you close your account and want your personal data removed from our systems, contact support with your account details. Retention obligations tied to transaction records may mean some data is kept for a defined period as required by applicable rules.
REACH OUR TEAM
How to Contact Us About This Policy
If any part of this privacy policy raises a question — about how your data is stored, how to update your account details, or how a Boost or GrabPay transaction record appears in our system — our support team is the right place to start. Use the channels below to reach us. We log every privacy-related query and follow up in the same channel you used to contact us.
Live Chat
Open the chat window from any page on myr899. Describe your privacy query and the agent will log it, confirm your account, and either resolve it directly or escalate to the right team.
Support Email
Send your data access or correction request by email. Include your registered account email and a clear description of what you are asking. We keep a copy of all data-related requests for our own records.
Account Help Page
Your account dashboard has a help section where you can submit a formal support ticket about privacy or data matters. Status updates on your request are visible in the same ticket thread after login.
HOW WE HANDLE DATA
Data Handling, Cookies, Security and Retention
The way myr899 handles personal data is shaped by a few consistent practices that apply across every account, every session and every payment channel. Here is what each of those practices looks like in action.
Cookies and Session State
We use cookies to keep you logged in during a session and to remember basic preferences. No cookie on myr899 is used to build a profile for third-party advertising. You can clear cookies at any time through your browser settings; doing so ends your active session.
Account Security and Access Logs
Every login attempt — successful or not — is logged against your account. If our system detects an access pattern that does not match your device history, we may prompt for additional verification. This log data is retained for account security and is not used for any other purpose.
Data Retention After Account Closure
When an account is closed, we retain transaction records — including Boost, GrabPay and DuitNow payment references — for the period required by the data rules applicable to the region where access is permitted. Other personal data is deleted or anonymised within a reasonable period following closure.
Who to Contact for Data Changes
For any change to how your data is processed — consent withdrawal, correction requests or deletion — the process starts with our support team. We do not route privacy requests through automated systems; a real team member handles each one and follows up in writing.
POLICY QUESTIONS ANSWERED
Common Questions About the myr899 Privacy Policy
These are the questions we hear most often about how personal data, payment records and account information are handled on myr899. If your question is not here, contact us through live chat or the support email and we will give you a direct answer.
What personal data does myr899 collect when I open an account?
We collect the details you enter during registration — name, email address, contact number and the credentials you set. Device and session data is also logged at login to maintain account security. We do not collect payment card numbers directly; Boost, GrabPay and other payment rails handle that on their side.
Are my Boost and GrabPay transaction records stored by myr899?
Yes. When you deposit or withdraw through Boost, GrabPay, Touch 'n Go eWallet, DuitNow or FPX, myr899 records the transaction reference, amount and timestamp in your account wallet. The payment processor holds the financial settlement record on their side under their own policy.
Can I see what data myr899 holds about my account?
You can request a summary of the personal data we hold by contacting our support team. Submit the request through live chat or email with your registered account details. We will confirm what records we hold and provide them in a readable format within a reasonable period.
How do I correct information on my myr899 account?
Many fields — contact number, email, payment details — can be updated directly from your account settings page after login. If a field is not editable from your end, raise a correction request through the support contact form and we will update it for you.
Does myr899 share my data with game studios like Spadegaming or Habanero?
We do not share your personal account details with game studios for marketing purposes. Studios like Spadegaming, Habanero, PlayStar and Bigtime Gaming supply game content; they receive only the session and game-state data needed to run the game, not your name, contact details or payment records.
How long does myr899 keep my data after I close my account?
Transaction references and payment records may be retained for the period required under data rules applicable to the region where access is permitted. Other personal data — profile details, contact information — is deleted or anonymised within a reasonable period after account closure. Contact support for specifics on your account.
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